Insurance Departments
Find contact information for insurance departments and local insurance agents, or file a complaint.
Nevada
Ned Gaines was appointed as Nevada’s Insurance Commissioner by Department of Business and Industry Director Kristopher Sanchez effective Oct. 6, 2025. He has served as Commissioner in an acting capacity since July 2.
In this role, Commissioner Gaines is charged with protecting consumer rights and the public’s interest in dealings with the insurance industry.
Commissioner Gaines has more than 25 years of experience in the insurance industry. He joined the Nevada Division of Insurance in April 2025 as the Chief Deputy Commissioner. Prior to this, Commissioner Gaines served 12 years with the Washington Office of Insurance Commissioner (OIC) in a variety of leadership roles, most recently as the Deputy Commissioner of Rates, Forms, and Provider Networks (RFPN). Earlier in his career, he worked for several property/casualty (P/C) insurers as a compliance manager, claims manager, claims adjuster, and agent.
Commissioner Gaines holds multiple insurance professional designations. He is an active member of the Insurance Regulatory Examiners Society (IRES) and the Association of Insurance Compliance Professionals (AICP), where he served as president of the Northwest Chapter.
Commissioner Gaines earned a master’s degree in public policy from Liberty University (Lynchburg, VA) and a bachelor’s degree in business and management from Excelsior College (Albany, NY).
The Nevada Division of Insurance, a division of the Nevada Department of Business and Industry, regulates Nevada’s $30 billion insurance industry.
Nevada Division of Insurance
1818 E. College Parkway
Suite 103
Carson City, NV 89706
United States
Primary Phone Number:
Primary Fax Number:
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Department
Category
Contact
Phone
Email
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Nevada
Accident/Health Insurance
Derick Dennis
Chief Insurance Examinerddennis@doi.nv.gov
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Nevada
Accounting Services
Vacant
Chief Deputy Commissioner -
Nevada
Administrative
John Genard
Assistant to Acting Commissioner Ned Gainesicommish@doi.nv.gov
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Nevada
Company Admissions
Imelda Arroyo
Fiscal/Business Professional Trainee IIIiarroyo@doi.nv.gov
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Nevada
Company Admissions
Diana Branciforte
Deputy Commissioner, Captives, Market Regulation, and Corporate & FinanceCompany.Admissions@doi.nv.gov
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Nevada
Company Fees - Licensing
Imelda Arroyo
Fiscal/Business Professional Trainee IIIiarroyo@doi.nv.gov
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Nevada
Consumer Complaints and Inquires
Linda Stratton
Supervisory Compliance Investigatorlstratton@doi.nv.gov
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Nevada
Consumer Complaints and Inquiries
Roger Hayashi
Deputy Commissioner, Consumer Services and Investigationsrhayashi@doi.nv.gov
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Nevada
Deposits
Imelda Arroyo
Fiscal/Business Professional Trainee IIIiarroyo@doi.nv.gov
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Nevada
Examinations - Market Conduct
Peggy Willard-Ross
Assistant Chief Insurance ExaminerFinancial.Regulation@doi.nv.gov
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Nevada
Financial Analysis
Dede Benissan
Assistant Chief Insurance ExaminerFinancial.Regulation@doi.nv.gov
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Nevada
Financial and Market Regulation
Hermoliva Abejar
Financial.Regulation@doi.nv.gov, Market.Regulation@doi.nv.gov, Company.Admissions@doi.nv.gov
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Nevada
Financial Examinations
Peggy Willard-Ross
Assistant Chief Insurance ExaminerFinancial.Regulation@doi.nv.gov
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Nevada
InsurTech
Ned Gaines
Commissionerngaines@doi.nv.gov
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Nevada
Investigations
Stephanie Canter
Chief Compliance/Audit Investigatorslcanter@doi.nv.gov
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Nevada
Investigations
Roger Hayashi
Deputy Commissioner, Consumer Services and Investigationsrhayashi@doi.nv.gov
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Nevada
Life & Health Insurance
Jack Childress
Chief Insurance Examinerjchildress@doi.nv.gov
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Nevada
Market Analysis
Jonathan Wycoff
Supervising ExaminerMarket.Regulation@doi.nv.gov
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Nevada
Media Relations/Public Information
Drew Pearson
Public Information Officerdpearson@doi.nv.gov
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Nevada
Policy and Form Filing - Life & Health
Jack Childress
Chief Insurance Examinerjchildress@doi.nv.gov
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Nevada
Policy and Form Filing - Property & Casualty
Derick Dennis
Chief Insurance Examinerddennis@doi.nv.gov
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Nevada
Property & Casualty - Commercial Lines
Derick Dennis
Chief Insurance Examinerddennis@doi.nv.gov
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Nevada
Property & Casualty - Personal Lines
Derick Dennis
Chief Insurance Examinerddennis@doi.nv.gov
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Nevada
Self-Insured Workers' Compensation
Shirley Choma
Insurance Examiner 2schoma@doi.nv.gov
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Nevada
Statistical Reporting - Property & Casualty
Gennady Stolyarov
Lead Actuarygstolyarov@doi.nv.gov
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