Insurance Departments
Find contact information for insurance departments and local insurance agents, or file a complaint.
Alaska
Heather Carpenter started as Acting Director of the Alaska Division of Insurance on July 16, 2025. She joined the Division as deputy director in June 2023.
Before joining the Division, Acting Director Carpenter served for five years as the health care policy advisor to the commissioner of the Department of Health and Social Services (DHSS). As the chief advisor on Medicaid policy, behavioral health system reform, and special projects, she focused on building relationships with stakeholders, providers, policymakers, and consumers to foster consensus and support for departmental priorities.
Acting Director Carpenter also spent six years working in the Alaska Legislature, including two years as chief of staff to the Senate president. During that time, she developed and carried successful legislation, including a major Medicaid reform package estimated to save $400 million over six years and financing a $35 million patient housing facility at the Alaska Native Medical Center (ANMC).
Acting Director Carpenter earned a bachelor’s degree in political science from Pennsylvania State University.
Alaska Division of Insurance
550 West 7th Avenue
Suite 1560
Anchorage, AK 99501-3567
United States
Alaska Division of Insurance
P.O. 110805
Juneau, AK 99811-0805
United States
Primary Phone Number:
Primary Fax Number:
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Department
Category
Contact
Phone
Email
-
Alaska
Annual Statements/Audits/Premium Tax
Courtney Reeves
Tax Auditor (Juneau) - INTERIMCourtney.Reeves@alaska.gov
-
Alaska
Consumer Services
Shauna Nickel
Supervisor (Anchorage)Shauna.Nickel@alaska.gov
-
Alaska
Division Counsel
Jennifer Joanis
Attorney (Anchorage)Jennifer.Joanis@alaska.gov
-
Alaska
Agent Licensing
Kayla Erickson
Program Coordinator (Juneau)Kayla.Erickson@alaska.gov
-
Alaska
Examinations - Agent
Kayla Erickson
Program Coordinator (Juneau)Kayla.Erickson@alaska.gov
-
Alaska
Examinations - Market Compliance Issues
Chelsy Maller
Insurance Specialist (Juneau)Chelsy.Maller@alaska.gov
-
Alaska
Deposits/Trust Securities
David Phifer
Chief Financial Examiner (Anchorage)David.Phifer@alaska.gov
-
Alaska
Financial Examinations
David Phifer
Chief Financial Examiner (Anchorage)David.Phifer@alaska.gov
-
Alaska
Merger of Companies
David Phifer
Chief Financial Examiner (Anchorage)David.Phifer@alaska.gov
-
Alaska
Health Insurance
Jacob Lauten
Health Coordinator (Juneau)Jacob.Lauten@alaska.gov
-
Alaska
Insurer Changes - Address, Articles, Bylaws
Sonnet Reddoor
(Anchorage)Sonnet.Reddoor@alaska.gov
-
Alaska
Investigations
Alex Romero
Chief Investigator (Anchorage)Alex.Romero2@alaska.gov
-
Alaska
Â鶹´«Ã½ Liaison
Ira Blankenship
Administrative Assistant (Anchorage)Ira.Blankenship@alaska.gov
-
Alaska
Policy and Form Filing - Life & Health
Sarah Bailey
Supervisor (Juneau)Sarah.Bailey@alaska.gov
-
Alaska
Policy and Form Filing - Property & Casualty
Sian Ng-Ashcraft
Insurance Specialist (Juneau)Sian.Ng-Ashcraft@alaska.gov
-
Alaska
Receivership
Jeff Bethel
Insurance Financial Examiner (Anchorage)Jeffery.Bethel@alaska.gov
-
Alaska
Risk Retention/Purchasing Group
Jeff Bethel
Insurance Financial Examiner (Anchorage)Jeffery.Bethel@alaska.gov
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Alaska
Statistical Reporting
Kelli Patterson
Administrative Officer (Juneau)Kelli.Patterson@alaska.gov
-
Alaska
Workers' Compensation
Chad Bennett
Insurance Specialist (Juneau)Chad.Bennett@alaska.gov
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